We offer complimentary shipping on purchases over $250. We ship all our packages through UPS.

Shipping Method Cost Delivery
2nd Day Air $20.00 to all 50 states 2 business days
Overnight $40.00 next business day
  • Our shipping rates include full retail value insurance for all items.
  • Note: all packages require an adult signature.

International Shipping

At this time orders placed through the website can be shipped to all 50 U.S. states. For international shipping please contact us at (212) 324-1298 or and we will be happy to assist you.

Web Return Policy

Jewelry may be returned within 14 days of receipt for full refund. Please call (212) 324-1298 or email for further instructions. All special orders and sale merchandise are final sale. 

Returned merchandise must be in original condition. 

For your protection, please package the item securely in a hard box with the original receipt and mail it to us via Parcel Post or any other insured delivery service. You will be notified by e-mail once your return is complete. Please allow 3-5 business days from when we receive your item for your refund (less any shipping costs) to post to your account.

Mail Returns to:

Jill Platner - Returns
113 Crosby Street
New York, NY 10012 

Store Return Policy

The Jill Platner store located at 113 Crosby Street NY, NY does not issue refunds for returned merchandise. 
Store credit may be issued or items may be exchanged within 14 days of purchase when accompanied by a receipt. Merchandise must be in original condition. All special orders and sale merchandise are final sale.